Gym Garden

1. Deleting in the app (immediately)

In the Android app open Saves → "Account: your e-mail address" → "Delete account and data" (in versions up to 1.0.6: Options → "Account: your e-mail address") and confirm with "Delete forever". The data is gone immediately and the account stops working on every device – each one signs out the next time it connects to our server.

2. Request by e-mail

You can also e-mail windchantstudios@gmail.com (e.g. if you no longer have the app, play in a browser or cannot sign in) from the Google account address you use to sign in to the Game, with the subject "Delete Gym Garden account". A message sent from that address is our confirmation that the request comes from the account owner. We need no other information.

If you are a parent or guardian and the account is a child's account supervised in Family Link, write from the parent account that manages it.

3. What will be deleted

• game saves stored in the cloud,
• your gym profile in the Gym League, including results and season history,
• the full-version purchase confirmation stored with the account (the purchase itself stays in Google Play),
• the link between gameplay statistics and your account – the statistics remain without an e-mail address, with a random game-installation identifier (after the deletion the Game generates a new one),
• the account identifier itself, i.e. your e-mail address.

4. What remains

• local saves on your device – you can delete them in the Game (Saves → "Wipe save" – it clears the slot marked on the list; in versions up to 1.0.6: Options → "Wipe save") or by uninstalling the Game,
• gameplay statistics without an e-mail address, with a random installation identifier – for up to 24 months,
• a record of the completed deletion: the date, the number of deleted records and a one-way hash of your e-mail address – for up to 24 months, solely to confirm the deletion,
• if you got a refund for the full version: the hash of that purchase's token – not linked to any account, for as long as the Game is available on Google Play, solely to prevent abuse,
• your full-version purchase in Google Play – it belongs to your Google Play account,
• the pseudonym of your Game account attached to the full-version purchase – it stays in the Google Play order (we cannot remove it from there), without your e-mail address; thanks to it, an account re-created with the same address gets the buyer's place in the cloud back,
• correspondence with us about the request – for as long as it takes to handle it.

5. Timeline and consequences

In the app we delete the data immediately; an e-mail request is confirmed and carried out within 30 days. Deletion cannot be undone: cloud saves and League results are not recoverable. Signing in again with the same Google account creates a new, empty account; the full version is then confirmed again, unless the purchase was refunded.

6. Signing out without deleting data

If you only want to disconnect the account from a device, open Saves → "Account: your e-mail address" → "Sign out" in the Game (in versions up to 1.0.6: Options → "Account: your e-mail address"). Cloud data stays untouched and comes back when you sign in again.

7. Contact

Windchant Studios, e-mail: windchantstudios@gmail.com. More about data processing in the privacy policy.